Servicevilkår

Terms of Service

OVERVIEW
Welcome to Solvane. The terms “we”, “us” and “our” refer to Solvane. Solvane operates this website and all related services to provide you with a curated and trusted shopping experience. Our store is powered by Shopify.

By using solvanebloom.com, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

SECTION 1 — ACCESS AND ACCOUNT

You must be of legal age in your jurisdiction to use our Services. You agree to provide accurate, current and complete information where required and are responsible for maintaining the confidentiality and security of your account information.

SECTION 2 — PRODUCTS

We aim to display our products, product descriptions, images, colours and other information as accurately as reasonably possible. However, the appearance of products may vary depending on your device or display settings.

We reserve the right to modify, limit or discontinue products or services at any time where permitted by law.

SECTION 3 — ORDERS

All orders are subject to acceptance and availability. We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, inventory issues or other operational concerns.

Returns and refunds are handled in accordance with our Refund Policy.

SECTION 4 — PRICING & BILLING

Product prices may change without notice. You agree to provide current, complete and accurate purchase and billing information for all orders placed through our store.

By submitting an order, you authorize the applicable payment provider to process charges associated with your purchase.

SECTION 5 — SHIPPING & DELIVERY

Shipping and delivery times are estimates and may vary depending on destination, carrier operations, customs processing and other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information regarding order processing and delivery.

SECTION 6 — INTELLECTUAL PROPERTY

Unless otherwise stated, the content made available through our website, including branding, text, graphics, images, designs and other materials, belongs to Solvane or is used with appropriate permission and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish or commercially exploit our content without prior written permission where such permission is required.

SECTION 7 — THIRD-PARTY TOOLS

We may provide access to tools, applications or services operated by third parties. We do not control all aspects of those third-party services, and your use of them may also be subject to the third party's own terms and policies.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties. Solvane is not responsible for the content, availability, privacy practices or policies of third-party websites.

You should review the applicable terms and policies of any third-party service before using it or providing personal information.

SECTION 9 — SHOPIFY

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.

Purchases made from our store are transactions between you and Solvane, subject to these Terms and any applicable payment or service-provider terms.

SECTION 10 — PRIVACY

Your personal information is collected, used and disclosed in accordance with our Privacy Policy.

SECTION 11 — FEEDBACK

If you voluntarily provide comments, suggestions, ideas or other feedback regarding our products or Services, we may use that feedback to improve our business, products and customer experience, subject to applicable law.

SECTION 12 — ERRORS & INACCURACIES

From time to time, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping, availability or other information.

We reserve the right to correct errors or inaccuracies and update information where reasonably necessary.

SECTION 13 — PROHIBITED USE

You may not use our Services for unlawful, fraudulent, abusive or harmful purposes, attempt to interfere with the operation or security of our website, or violate the rights of Solvane or any third party.

SECTION 14 — TERMINATION

We may suspend or terminate access to our Services where reasonably necessary, including where these Terms have been materially violated or where continued access may create legal, security or operational risk.

SECTION 15 — DISCLAIMER

To the extent permitted by applicable law, our Services are provided on an “as is” and “as available” basis. We do not guarantee that access to our Services will always be uninterrupted, error-free or completely secure.

Nothing in these Terms excludes rights or protections that cannot legally be excluded under applicable consumer law.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Solvane will not be liable for indirect, incidental, special or consequential losses arising from your use of the Services.

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.

SECTION 17 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold Solvane harmless from claims, liabilities or reasonable costs arising from your unlawful misuse of the Services or material violation of these Terms.

SECTION 18 — GOVERNING LAW

These Terms are governed by the applicable laws of Ontario, Canada, subject to any mandatory consumer rights or protections that may apply in your place of residence.

SECTION 19 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements or operational needs.

Any updated Terms will be posted on this page. Your continued use of the Services following an update constitutes acceptance of the revised Terms where permitted by applicable law.

SECTION 20 — CONTACT

If you have questions about these Terms of Service, please contact us at:

Email:  support@solvanebloom.com
Address: 42 Esther Cres, ON, CA