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Shipping Policy
Thank you for choosing NURA™. We are committed to delivering your order smoothly and reliably.
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped on weekends or public holidays.
Estimated Delivery Time
Standard shipping typically arrives within 4–7 business days. You will receive a tracking number by email once your order has been dispatched.
Shipping Locations
We currently ship to customers in the United Kingdom and the United States.
Order Tracking
Tracking details will be sent to your email as soon as your package leaves our facility. If you don’t see it, please check your spam or junk folder.
Delays & Support
While we aim to deliver on time, occasional delays may occur due to courier or customs processes. If your order is significantly delayed, please contact us at support@officialnura.com.
Returns
We offer a 30-day return window from the date of delivery. For full details, please review our Refund Policy.